Jira Service Management

{"xsrfToken":"BGS2-ENJD-XT2U-WLOP_58ae0c87a80bfd920c474ff7d7f87b8b4da75f53_lout","branding":{"id":"1","key":"nsd","name":"Notate Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7a75c1e9-5649-4afb-a132-9d571d9856ef/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwODIzVDA0NTYzNSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiYTRiZDdkNzYtMGViMC00OTBlLTljMGMtYTY4M2Q2MjZmODkwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo3YTc1YzFlOS01NjQ5LTRhZmItYTEzMi05ZDU3MWQ5ODU2ZWYiOlsicmVhZCJdfSwibmJmIjoxNjM4MjYyNTUyLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzgyNjMxNTIsImlhdCI6MTYzODI2MjU1MiwianRpIjoiYjQ3NjUyY2QtNGEzNS00OTQzLWFiMmQtZjZlYWQzNTA4ZWY5In0.A-ZF2F-3XkirURoiPErvjMvTU9HpZGtWrs4nLXwCZXIn-kjVUI3uwhV6h5bzf6S6ft8SCJvWu6oTBGcl-zC-M1z9p2azBcjQoFDJL_cZXpGY_sgcgUmQBi7rwcu151LWNXnCnUXUTVRvzthJ6hKQOAFCCeGn7E6NH6JBovYj2ByKz8Vdz_SvYs7dO6HWYiKYS17FQALitjhCTcqR9DKC1XDdD_f5Txiz7qpi2lT67VV9aMLxieh6MDhAzJbZBq0-UNFlmuKwED6KHjQKlOSdmQ-kF7MCV_JUaQyC03t0mKYQEvtM03M5KaYrQiSF3WwkCt86cvvpQVFQSZ3adBLCMA&client=a4bd7d76-0eb0-490e-9c0c-a683d626f890&issuer=micros-group%2Fjira&mode=fit","logoId":"7a75c1e9-5649-4afb-a132-9d571d9856ef","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Notate Help Center","sharedPortalName":"Notate Help Center","userInitialAnnouncementHeader":"Get quick help:","userInitialAnnouncementMessageWiki":"<a href=\"https://shafersystems.atlassian.net/servicedesk/customer/portal/1/topic/8e106893-0762-4250-858d-c70fcc480a07/article/229378\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base, User Manuals, and FAQ</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Notate Help Center","sharedPortalName":"Notate Help Center","announcementHeader":"Get quick help:","announcementMessage":"[Knowledge Base, User Manuals, and FAQ|https://shafersystems.atlassian.net/servicedesk/customer/portal/1/topic/8e106893-0762-4250-858d-c70fcc480a07/article/229378]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"nsd","projectId":11403,"serviceDeskId":1,"name":"Notate Service Desk","description":"Welcome! You can raise a Notate Service Desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":11006,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11006","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":11017,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11017","groups":[1],"key":""},{"id":"9","name":"Syncing Support","descriptionHtml":"","callToAction":"Syncing Support","introHtml":"Need help getting Notate connected to Exchange?","icon":11008,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11008","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":11025,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11025","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11026,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11026","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":11010,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11010","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":11045,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11045","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":11032,"iconUrl":"https://shafersystems.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[9,6,1,2,3,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bb6e1b66-47e0-3584-9d9e-04343fdcf2d3","appLinkName":"System Confluence","appLinkUrl":"https://shafersystems.atlassian.net/wiki","spaceKey":"NKB","spaceName":"Notate Knowledge Base","spaceUrl":"https://shafersystems.atlassian.net/wiki/spaces/NKB","isServer":false},"labels":[],"projectKey":"NSD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":229378,"title":"Notate Help Center","url":"https://shafersystems.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/229378","space":{"key":"NKB","name":"Notate Knowledge Base","id":229377},"serviceDeskIds":[1],"appLinkId":"bb6e1b66-47e0-3584-9d9e-04343fdcf2d3","idInString":"229378","projects":[{"projectId":11403,"serviceDeskId":1,"portalId":1}]}}